A Unique Point Of Difference – Our Salon Salary Compensation

February 23, 2012

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Image Source: http://carrie-persichini.blogspot.com


So often we are asked, “Will my stylist get commission for that?”  The answer is no.   No they won’t.   You’re probably thinking, “How can this be? How do they make money?”   If you’ve ever been a client at Maximum FX, you’ve probably noticed a different vibe as soon as you walk in.   You’ll find more of us smiling here than you will at other places.  Unlike many salons, you’ll notice team members helping each other in order to stay on schedule and deliver a better experience for you.   In fact, it’s not uncommon for you to receive services from one, two or even three people before you leave.   It’s all part of our purpose of making your day.  Behold!  You are about to learn our secret to happiness!
 
Are you ready?   Here it is:  We don’t pay commission.   Not on service sales and not on product sales.   You know how you dread going to some places because as soon as you walk in the door, you have a salesperson drop off the ceiling or leap from behind a large potted plant?   We know the feeling too, and we don’t like it. So we designed our system to be different and more enjoyable.   How?  You ask?   We compensate all of our staff by salary, a very nice salary.   This means no matter what’s going on, whether they are booked or not, they are getting paid.
 
By compensating our staff on what’s known as a “Team Based” system,  it allows us to function more efficiently and to allow more flexibility for our clients.   Can’t get in with your favorite stylist or maybe just want to try someone else? Go for it!   We don’t mind.   We actually encourage it!   The entire focus of our team is to ensure every guest’s day is being made.   This even comes down to products.   When our staff is recommending a product, it’s because they truly believe it’s the best product for you, not because they’re trying to make commission on the sale.   The same goes for services too!
 
So next time you feel like switching it up a little, just let us know.   After all, variety is the spice of life!
Was this post helpful?  What are your thoughts around this topic? Let me know by leaving a comment below!

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  1. Keena Littich

    February 24th, 2012 at 9:50 am

    some truly wonderful posts on this internet site , thankyou for contribution.

  2. Neil Ducoff

    February 25th, 2012 at 5:51 am

    I first introduced Team-Based Pay to salons over 30 years ago. People said it won’t work. Many still do. Truth is … TBP does work. It works because it inspires and rewards the right thinking and behaviors. It works because TBP makes it all about building the right culture and delivering the extraordinary.
    Thank you Tabitha
    Neil

  3. Mike Burnett

    February 25th, 2012 at 8:13 am

    Tipping and commission are keeping beauty technicians on par with cab drivers and bell boys. I applaud your desire to create a professional, consistent environment!
    Mike B.

  4. Chris Murphy

    March 1st, 2012 at 7:21 am

    Thanks for the comment Mike! I couldn’t agree more with what you had to say!

  5. stacey

    February 25th, 2012 at 8:47 am

    TBP does work, it builds and supports our craft as a valued profession. Staff feel valued as a professional working towards a common goal. My company is now functioning as a respected business instead of a sorority house!

  6. Chris Murphy

    March 1st, 2012 at 7:20 am

    Hooray! Thanks for commenting Stacey. TBP isn’t necessarily easier, but it definitely gets the results, which makes it worth the effort. Wouldn’t you agree?

  7. Tabitha Diamond

    February 25th, 2012 at 9:27 am

    Thank you everyone for reading. We feel it’s important to educate our clients on every aspect of our business. In order to build a true relationship with them, they shouldn’t be left in the dark about anything. I think the key to our success with blogs is that none of us are writers! Our blogs come from our staff to give a true perspective on the industry. The only way to keep the content “real”, is to have the people who know it inside and out do the writing. Again, thank you so much for reading!!

  8. click

    August 18th, 2012 at 3:54 pm

    Just to let you know your blog looks a little bit strange in Safari on my laptop with Linux .

  9. Chris Murphy

    August 18th, 2012 at 4:34 pm

    Oh no! Can you take a screenshot and email it to support@motivepoint.biz so we can take a look?

  10. Toni Iacoboni

    August 23rd, 2012 at 7:30 am

    Hi Chris and Staff,
    Lovely site! Very professional and informative. I applaud your success as a leader! Thank you for great information. On my MAC, your side bar with the social media sites listed, was in the way of the text, and I couldn’t move it to the side. I still could read between the lines and here the wisdom of your comments anyway. Thanks a bunch!
    Toni

  11. Chris Murphy

    August 23rd, 2012 at 8:05 am

    Hi Toni,
    Long time, great to hear from you. Thanks for leaving the feedback. Will check into the side bar thingy. Hope you’re doing well!
    Chris

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Located in Austin, Texas.

Chris Murphy