Reading Time: 6 minutesWhen I meet salon owners and they find out I own and operate three salons, their reaction is almost always the same.   Eyes get big, mouth opens wide and then what normally follows is the question, “Do you sleep?”   I smile and politely reply with a simple, “Yes”.     Then they ask […]

October 11, 2015

Reading Time: 3 minutesSo many people I know still don’t understand Twitter. It’s a funny little social media application that’s managed to survive the flood of apps that have come and gone over the years. There’s been many debates on whether Twitter will survive. I believe that it will. Here’s the thing you need to know about Twitter: […]

June 5, 2015

Reading Time: 2 minutesThis blog post is really targeted for everyone, but my intention was to serve those salon owners that are busy raising a family while simultaneously building their salon business.  Moms and dads, I still can’t figure out how you do it. Some days, I feel like I can barely take care of myself, let alone […]

May 21, 2015

Reading Time: 4 minutesEvery business owner knows that you need employees and customers to survive, but the question still remains. Who comes first, the employees or the customers? Some might argue that customers always come first. They are the ones who “pay the bills”. Others might argue that employees come first. Without them, the real work of the business can’t get […]

May 7, 2015

Reading Time: 2 minutesWhen was the last time you showed up to a sporting event after the game had already started?   Upon your arrival, what’s the first thing you did?  You looked for the score.  Why?   Because you wanted to know who was winning! The practice of scoreboarding in business is a common open-book management practice where […]

February 17, 2015

Reading Time: 3 minutesIf you’re like me, you have a lot of people and things competing for your time and attention.   Do you ever have days when you feel like you didn’t get anything done?    It’s like the hamster on the wheel, running as fast as it can but not getting anywhere.  “I’m spinning my wheels!” is what […]

February 17, 2015

Reading Time: 4 minutesI don’t care who you are, there is no such thing as a successful business entrepreneur who hasn’t hit a few road bumps in the road (sometimes they’re gigantic pot holes).   A year ago, our salon and spa company acquired another salon and over the last twelve months we’ve accomplished a lot.   Our […]

April 23, 2014

Reading Time: 2 minutesI was first introduced to Livescribe Sky wifi smartpen when I attended Evernote Ambassador training in Redwood City, California in November.   It never occurred to me that something like the smartpen even existed!  Now, I can’t imagine living without one.  Below, I share three reasons why everyone could use a Livescribe smartpen. 1) You […]

February 17, 2013

Reading Time: 2 minutesOn November 8 and 9th, I had the privelege of visiting the Evernote Corp. headquarters (aka “The Mothership” as my fellow Organization Ambassador, Brandie Kajino calls it) for Ambassador training .  Many of you have asked, “What’s an Evernote Ambassador?”. Well, allow me to explain.  An Evernote Ambassador is a passionate Evernote user who is […]

November 13, 2012

Reading Time: 1 minuteIn a prior blog post, I shared a video that illustrated how to create a case using Highrise Contacts by 37Signals. In the video below, I’ll show you how to create a followup task to a case in Highrise Contacts when you have a customer challenge. Followup tasks ensure that actions needed to resolve a […]

September 11, 2012


Located in Austin, Texas.

Chris Murphy