Reading Time: 2 minutesBy Lisa Cochran, Owner, The Studio Salon + Studio R3 Let’s face it, as business owners we go through “storms” in business. As I write this, our friends in the great state of Texas are being hammered with Hurricane Harvey. Twelve years ago we were preparing for our own storm, Hurricane Katrina. We lost our […]

Reading Time: 3 minutesWhen was the last time you revisited your team’s monthly bonus plan? Even when leadership is “beating the drum” around shifting behaviors, team members can become numb or lack motivation to drive performance when there’s an old incentive in place. If you don’t have a monthly bonus incentive in place, keep reading. If you’ve been […]

Reading Time: 2 minutesSometimes we just tend to overcomplicate things. Salon owners often reach out to me and ask what they should do about accounting and record-keeping when opening an additional location. They ask me, “Should I open a second checking account? What about my accounting software? How do I keep track of multiple locations?” You can go […]

Reading Time: 5 minutesRead this first!  You should only consider a second location if:  Your business is profitable. Strong operational systems are in place, marking clearly defined expectations, creating consistency and predictability in overall business outcomes. All salon stations and/or treatment rooms should be fully utilized and preferably the salon/spa should be on a split-shifting schedule. Minimize Disruption At […]

Reading Time: 3 minutes“The goal is to have every chair or treatment room fully staffed for every  hour that the business is open.” There are so many ways to introduce split shifting schedules in your salon or spa.   Most of your scheduling parameters will be driven by the days your business is open and your hours of operation.  There […]