Reading Time: 2 minutesEarly on in my career, I made the mistake of asking an upset client, “What would you like for me to do?” when trying to resolve a complaint.  That literally sent the client over the edge.   Her reply was, “I want you to give me a solution!!  That’s why I’m calling you! Don’t ask […]

July 28, 2019

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Located in Austin, Texas.

Chris Murphy