Reading Time: 3 minutesHere’s a typical scenario. Your stylist Julie suddenly has a rash of morning cancellations. You start calling her afternoon clients to see if they might want to come in earlier. You leave a bunch of voicemail messages, and yet no one calls back. Sound familiar? Does it seem like more and more clients aren’t checking their […]
Reading Time: 3 minutesIt shocks me that even today, there are salon owners that still balk at the idea of offering online booking. Just recently I found myself tangled up in an Facebook discussion forum where salon owners were each giving their two cents on why they don’t offer it. Really, I ask? What’s to […]