Reading Time: 4 minutesRead this first! You should only consider a second location if: Your business is profitable. Strong operational systems are in place, marking clearly defined expectations, creating consistency and predictability in overall business outcomes. All salon stations and/or treatment rooms should be fully utilized and preferably the salon/spa should be on a split-shifting schedule. In microeconomics, there’s […]
Reading Time: 4 minutesEvery business owner knows that you need employees and customers to survive, but the question still remains. Who comes first, the employees or the customers? Some might argue that customers always come first. They are the ones who “pay the bills”. Others might argue that employees come first. Without them, the real work of the business can’t get […]